Privacy Policy — How 3777sx Handles Your Personal Data

1 Introduction

3777sx operates the website at 3777sx.pro and the 3777sx Android application — a sports betting and gaming platform serving Pakistani players. This Privacy Policy describes how we collect, use, store and protect the personal data of everyone who uses our platform, from the point of registration through every deposit, bet and withdrawal.

This policy is written in plain language. We have tried to avoid unnecessary legal jargon and to explain things in a way that makes sense for Pakistani players who want to understand what happens with their information. If anything is unclear, you can contact the 3777sx support team and we will explain further.

This Privacy Policy should be read alongside the Terms and Conditions and the Responsible Gaming page, both of which form part of the overall agreement between you and 3777sx.

2 What Data We Collect

The personal data 3777sx collects falls into the following categories:

Registration Data

When you create an account, we collect the information you provide during registration — including your full name, date of birth, mobile number, email address and the login credentials you set. This information is required to open and maintain your account.

Identity Verification Data

Before processing your first withdrawal, or as part of a security review, we may request a copy of your CNIC (Computerised National Identity Card) or another form of identity document. This is used solely for the purpose of verifying that you are who you say you are and that you meet the 18+ age requirement.

Payment Data

When you make a deposit or request a withdrawal, we collect the information needed to process that transaction — such as your JazzCash or Easypaisa account reference, bank account details or card information (where applicable). Full card numbers are never stored on 3777sx servers; card payments are handled through PCI-compliant payment processors.

Transaction & Betting Activity

We maintain records of all financial transactions on your account — deposits, withdrawals, bonuses and PKR balances — as well as your betting history across Sports, Live Casino and Fish Games. This data is used for account management, dispute resolution and fraud detection.

Device & Technical Data

When you access the platform, we automatically collect certain technical information — your IP address, device type, operating system, browser type, and general location data derived from your IP. This data is used for security monitoring, fraud prevention and to improve platform performance.

Communications Data

If you contact 3777sx support via live chat or email, we keep a record of those communications. This helps us resolve queries efficiently and maintain quality of service.

Collected At

Data Category	Purpose
Name, DOB, contact details	Registration	Account creation & age verification
CNIC / identity document	Verification request	Identity & age confirmation
Payment method details	Deposit / withdrawal	Transaction processing in PKR
Betting & transaction history	Ongoing platform use	Account management, dispute resolution
IP address, device info	Every session	Security, fraud prevention
Support communications	When you contact us	Query resolution, service quality

3 How We Use Your Data

3777sx uses the personal data we collect for the following purposes:

• Account management: Creating and maintaining your account, verifying your identity, processing login requests and keeping your account secure.
• Payment processing: Facilitating PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and cards; reconciling transactions; investigating disputed payments.
• Delivering the platform: Providing access to Sports Betting, Live Casino, Fish Games, VIP features and Promotions; personalising your experience based on your activity and preferences.
• Fraud prevention and security: Monitoring for unusual account activity, detecting multiple accounts, identifying suspicious betting patterns and preventing unauthorised access.
• Customer support: Responding to queries, resolving complaints and maintaining records of communications for quality assurance.
• Responsible gaming: Monitoring betting patterns that may indicate problem gambling and, where appropriate, taking steps to protect the player — including self-exclusion management.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the platform's performance, user experience and product offering.
• Communications: Sending account-related notifications — such as deposit confirmations, withdrawal updates, security alerts and, where you have opted in, promotional messages about bonuses and offers.

3777sx does not use your personal data for automated decision-making that produces significant legal effects without human review. Where an automated process flags an account for security reasons, a member of the team reviews the case before any consequential action is taken.

4 Legal Basis for Processing

3777sx processes your personal data on the following grounds:

• Contractual necessity: Processing required to provide the service you signed up for — account management, payment processing, bet settlement and customer support.
• Legitimate interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring and improving the platform, where these interests are not overridden by your privacy rights.
• Consent: Where we send marketing communications about bonuses, promotions or new features, we do so only where you have opted in. You can withdraw consent at any time by updating your notification preferences in your account settings or by contacting support.
• Legal obligation: Where we are required to retain or share data to comply with applicable laws or to respond to a valid legal request from a competent authority.

5 Data Sharing

3777sx does not sell, rent or trade your personal data. We share data with third parties only where strictly necessary to operate the platform:

Payment Processors

To process PKR transactions, we share the minimum necessary payment data with our payment processing partners — including JazzCash, Easypaisa and Raast for mobile wallet transactions, and banking partners for bank transfers. These processors handle your payment data in accordance with their own security and privacy standards and are bound by data processing agreements with 3777sx.

Identity Verification Providers

Where identity verification is required, your submitted documents may be shared with a third-party KYC (Know Your Customer) verification partner. This partner processes the data solely for the purpose of verification and is contractually prohibited from using it for any other purpose.

Game Providers

Live Casino and Fish Game content is provided through third-party game studios integrated into the 3777sx platform. These providers receive a player session token and game result data to facilitate gameplay. They do not receive your full personal profile. Please refer to Section 11 for more detail on third-party game providers.

Legal and Regulatory Requirements

We may be required to disclose personal data in response to a valid legal request — such as a court order or a request from a law enforcement authority. In such cases we will disclose only the data specifically required by that request and will, where legally permitted, notify the account holder that such a request has been received.

Business Transfers

In the event of a merger, acquisition or sale of assets involving 3777sx, personal data held by the platform may be transferred to the acquiring entity as part of that transaction. We will notify registered players of any such transfer and the new entity's privacy terms in advance.

6 Data Security

3777sx implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse or disclosure:

• All connections to 3777sx — both the website and the app — are encrypted using HTTPS/TLS. Data transmitted between your device and our servers is not readable by third parties in transit.
• Account passwords are stored using one-way cryptographic hashing. 3777sx staff cannot read your password in plain text.
• Payment data is handled through PCI-DSS compliant payment processors. Full card numbers are never stored on 3777sx infrastructure.
• Access to production systems and databases is restricted to authorised personnel on a need-to-know basis, protected by multi-factor authentication.
• We conduct regular security reviews and actively monitor for unusual activity at both the account and infrastructure level.
• In the event of a data security incident that affects your personal data, we will notify affected players within a reasonable timeframe and take steps to mitigate harm.

While we take security seriously and implement strong protections, no system connected to the internet can guarantee absolute security. We encourage you to use a strong, unique password for your 3777sx account and to enable any additional security features available in your account settings.

7 Data Retention

3777sx retains your personal data for as long as your account remains active. Once you close your account, we retain your data for a further period as required by our fraud prevention, security and record-keeping obligations. After this period has passed, personal data is either permanently deleted from our systems or anonymised so that it can no longer be linked to you as an individual.

Financial transaction records — including deposit and withdrawal history denominated in PKR — are retained for longer periods where required for audit and dispute resolution purposes. Betting history records are retained for a similar period to support bet settlement queries.

Support communications are retained for a period sufficient to cover any reasonable follow-up query on the same matter, after which older records are routinely deleted.

8 Cookies & Tracking

The 3777sx website uses cookies — small text files stored on your device — to make the platform work correctly and to improve your experience. We use the following categories of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect your account. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences — such as language settings and display preferences — so you do not have to reset them on every visit.
• Analytics cookies: Help us understand how players use the platform in aggregate — which pages are visited, how long sessions last and which features are most used. This data is anonymised and is used only to improve the platform.

3777sx does not use third-party advertising cookies or cross-site tracking cookies. We do not share cookie data with advertising networks. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect your ability to use the platform normally.

The 3777sx Android app uses equivalent local storage mechanisms — not browser cookies — to maintain your session and preferences within the app.

9 Your Rights

As a 3777sx player, you have the following rights in relation to your personal data:

• Right of access: You can request a copy of the personal data 3777sx holds about you. We will provide this in a readable format within a reasonable timeframe.
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you can ask us to correct it. For name and date of birth changes, identity verification documentation will be required.
• Right to erasure: You can request that we delete your personal data. We will action this where there is no overriding legal or legitimate reason to retain it — for example, where your account is closed and the mandatory retention period has passed.
• Right to restrict processing: You can ask us to restrict how we use your data in certain circumstances — for example, while a correction request is being reviewed.
• Right to data portability: You can request a copy of the data you have provided to 3777sx in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent — such as marketing communications — you can withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to object: You can object to processing based on legitimate interests. We will review your objection and cease that processing unless we have compelling legitimate grounds to continue.

To exercise any of these rights, contact the 3777sx support team. We may need to verify your identity before acting on a request to ensure we are responding to the right person. We aim to respond to all data rights requests within 30 days.

10 Minors

3777sx is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the platform in any way.

If 3777sx discovers that an account has been registered by a person under 18, we will immediately close the account, delete the associated personal data, void any bets placed and forfeit any balance held on that account. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms.

11 Third-Party Game Providers

Some games available on 3777sx — including Live Casino tables and certain Fish Games — are delivered through third-party game studio software integrated into the platform. When you play these games, some technical data (a session token and game activity data) is shared with the relevant game provider to facilitate gameplay and result verification.

Third-party game providers are selected by 3777sx on the basis of their technical quality and security standards. They are bound by data processing agreements that restrict the use of any data shared with them to the specific purpose of delivering and verifying game sessions. They may not use this data for their own marketing or analytics purposes.

3777sx is not responsible for the independent privacy practices of third-party game providers beyond what is stipulated in our data processing agreements with them. Where a game provider has its own privacy policy, that policy governs how they handle data within their own systems.

12 Changes to This Policy

3777sx may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer, or changes in applicable requirements. The date at the top of this page reflects when the policy was last updated.

Where changes are significant — for example, a material change in how we use your personal data or in the third parties we share it with — we will make reasonable efforts to bring those changes to your attention, such as via an on-screen notice on your next login. Your continued use of the platform after the updated policy takes effect constitutes your acceptance of the revised terms.

If you do not agree with the updated Privacy Policy, you should stop using the platform and contact us to request account closure and deletion of your personal data.

13 Contact Us

If you have any questions about this Privacy Policy, about how 3777sx handles your personal data, or if you wish to exercise any of your data rights, please contact the support team. Support is available around the clock via the live chat feature on the platform, or by writing to us at [email protected] (this email address is displayed as plain text only — please type it into your email client directly rather than clicking a link).

For data rights requests — access, correction, deletion, portability — please include your registered account username or mobile number so we can locate your records, along with a brief description of your request. We will acknowledge receipt and respond within 30 days.